Frequently Asked Questions
Everything you need to know about our premium refurbished electronics.
What does 'Refreshed Like New' actually mean?
Every device undergoes a rigorous 50-point inspection process, professional cleaning, and software restoration to ensure it functions and looks exactly like a brand-new product.
Do your products come with a warranty?
Yes, all electronics purchased from our store include a comprehensive 12-month limited warranty that covers hardware defects and technical malfunctions.
What is the typical battery health of your refurbished smartphones?
We guarantee that all mobile devices ship with a minimum battery capacity of 80% or higher, ensuring reliable performance throughout your day.
How long does shipping take?
Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days, while expedited options are available at checkout for 1-2 day delivery.
What is your return policy if I am not satisfied?
We offer a 30-day risk-free return policy. If you are not completely satisfied with your purchase, you can return it for a full refund or exchange, no questions asked.
Are charging cables and accessories included?
Yes, every device comes packaged with a high-quality charging cable and power adapter, though they may be generic versions rather than the original manufacturer's brand.